AssistDigital is looking for Custmer Care Agent

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Assist Digital is looking for

Custmer Care Agent – FRENCH SPEAKING

The person we are looking for will provide everyday client support by responding to inquiries by phone and/or digital channels in French and English languages.

Who are you?
You are fluent in French (written and spoken) and you have at least B2 level of English
You have good organizational and time management skills
You are a team player and a problem solver
You have a positive attitude and good communication skills
You are familiar with customer-care department operations

What you are going to do?
You will provide everyday client support by responding to inquiries by phone and/or digital channels in French and English languages
You will manage and resolve customer complaints
You will document all information according to standard operating procedures
You will maintain and improve performance by adhering to standards and guidelines
You will update job knowledge by studying new service descriptions; participating in educational opportunities

What do we offer?
An interesting and dynamic job in the tourism industry
Work in a newly opened and modern office in Tunis
A stimulating, international work environment with heterogeneous teams and opportunities to expand your knowledge
Ability to develop communication skills in foreign languages
A path of growth aimed at enhancing your professionality
Internal training to develop professional and language skills
Flexible working hours
3 weeks paid training
Opportunity to earn target related bonuses
Gym and Restaurant in our office
Company events
Assist Digital in 2017 has been certified as Great Place to Work in Italy.
#ThinkDigitalThinkAssist

Comment postuler :
Send resume to : selectiontunis@assistdigital.com

Ville : Ariana
Nom / Entreprise : Assist Digital
Email : selectiontunis@assistdigital.com
Tel / Fax : +216 29921028
Adresse : Lot 42, Zone Industrielle Chotrana 2, Pole Technologique El Ghazela 2083 Ariana