IT Help Desk Technician

Think Tank Tunisie
cite lkhadhra, tunis

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Essential Responsibilities:

-Install, make changes and repair computer hardware and software.

-Provide user technical assistance and perform troubleshooting using different diagnostic techniques.

-Diagnose and resolve technical hardware and/or software issues.

-Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.

-Follow-up with users to ensure issues are resolved.

-Provide needed information on IT products or services.

-Provide feedback on processes and make recommendations on areas to improve.

Education:

Bac+2 (BTS) / Bac+3 in computing science

Experience:

Previous working experience as an IT Help Desk Technician is preferred.

Qualifications

-knowledge of computer systems and mobile devices

-Hands on experience with diagnosing and resolving basic technical issues

-Comfortable working under pressure with tight deadlines.

-Willing to learn new techniques (adaptable and open to new ideas).

-Good communication/documentation skills

-Ability to work on multiple projects of varying styles.

-Comfortable working under pressure with tight deadlines.

-Willing to learn new techniques (adaptable and open to new ideas).

We offer:

-Motivating remuneration.

-Integration into a young and motivated team.

-Flexible working hours

-Career and stability

This is an excellent opportunity to start with one of the fastest-growing IT companies in the country. Our people are our greatest asset!

Location: Alain Savary, Tunis

Availability: immediate/ASAP

To apply for this opportunity please send your resume pdf With the following title in the subject line of your Email: [PTS-JA- 10438005] IT Help Desk Technician 04.2022

to jobs@thinktank-tunisie.com

Only the selected candidates will be contacted.