Extech recrute Senior Support Engineer / IT Support Engineer

Offres d'emploi Offres d'emploi | Tunis

Extech recrute

IT Support Engineer / Senior Support Engineer

Exigences de l’emploi:
Experience and personal attributes
· Fluent in English
· Experience in coordinating IT support for end users, preferably commercial customers
· Good customer awareness, ability to manage customer expectations.
· Excellent analytical and problem solving skills
· Effective communication skills and style, able to explain complex issues to non technical users.
· Self starter, self motivated, team player
· Able to work under pressure and against timelines.
· Keen interest in technology and innovation
· A good understanding of service support best practices
· Previous experience of helpdesk work would be a benefit

Technical Requirements
Detailed knowledge and experience is required in the following products
· Windows 7, 8 and 10 .
· Working knowledge of desktop and notebook hardware and components
· Windows Server 2008/2012/(Windows server 2016 would be a benefit), SBS 2008/11, Active Directory Domain Services ,GPO
· DHCP, DNS, Group Policies
· Exchange 2007/2010/2013
· Server hardware knowledge
· Strong Networking – inc. Broadband and Wifi
· Microsoft desktop OS, PC engineering
· Common desktop applications (Office 2007/10/2013, Office 365), Sage etc.
· Knowledge/experience of some or all of the following is preferred
· Terminal Server and or Citrix
· virtualization (Vmware, Hyper-V)
· Firewall Products (Cisco, Astaro, Draytek and others)

Comment postuler :
Please send CV at cv@extech.co.uk

Ville : Lac 1
Nom / Entreprise : IT Support Engineer / Senior Support Engineer
Email : cv@extech.co.uk
Adresse : Imm. Magharibia, Les Berges du Lac 1053

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