Aramex recrute Customer Service Sousse

Offres d'emploi Commerce - Marketing - Vente | Tunis

Aramex Tunisie Cherche à recruter:

Customer service (F)

ACCOUNTABILITIES:
– Has intimate knowledge of customer needs and ability to provide solutions.
– Manage daily customer complaints and ensure timely resolution.
– Interact regularly with customers to understand and respond to their needs and get feedback on the service provided.
– Monitor the changing needs of the service, liaising with customers and frontline, to identify areas for improvement and make recommendations for service improvement and implementing those improvements.

JOB REQUIREMENTS:
Bachelor Degree in English / Business / Marketing or related fields
English / French proficiency
Computer Proficiency: MS office Applications (Word, Excel, Power Point & Outlook)
Competencies and skills:
Customer Service Orientation, relationship Building
Integrity
Teamwork
Communication and Interpersonal Skills
Ability to manage difficult or angry customers
Problem solving skills
Business writing skills (responses to customers, procedures, standards…etc )

Comment postuler :
Veuillez envoyer votre candidature à : tunjobs@aramex.com

Ville : Tunis
Nom / Entreprise : Aramex Tunisie
Email : tunjobs@aramex.com
Tel / Fax : 71160800
Adresse : Rue du lac Ontario , les berges du lac Tunis
Site Web : http://www.aramex.com

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